Hello,
We are in the midst of a major conversion to Dynamics AX 2012. We have just been informed by our partner that credit hold functionailty does not exist in AX. We have been working on this project for over a year, but I think this slipped through the cracks because we never dreamed something so basic that exists in our antiquated ERP system would be missing from a package such as AX...we are quite suprised!
Anyway, does anyone know if there is ANY way, without customization, to accomplish the following:
In Sales Order Entry, if the total order amount of the order puts the Customer over their credit limit, the system will allow the order to be saved, but it will be "on hold" (not pickable). The AR department then reviews the order and decides to keep it on hold until the customer's balance is paid down, OR takes the order off of hold and allows it to go through to pick/ship.
Thanks SO much in advance for your reply!