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Case management hierarchy case workflow not working in D365

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Hi,

I am getting a message in D365 when I configured the multiple workflows and have a default workflow to call the sub-workflows depending on the condition. My workflows have been configured in AX2012 and I have been able to configure and activate them in D365 with no errors. However, when I try to create a case it is giving me this error message.

"                 The system cannot determine which workflow to run. Review the conditions in the "Set condition for use" area for each workflow that is based on the Case management workflow type. "

Although the same type of hierarchy worked on the payment workflows in D365 for customer payments that I created, for some reason it seems that in case management parent workflow is unable to recognize the sub-workflows where the request should be routed.

 

Can somebody please help? I see that in D365, there is this "Associate hierarchy" so I tried to do that but I need to create a hierarchy since the drop down list is empty.

1. Where can I configure the association hierarchy if needed to get my workflows running?

2. If No. 1 is not needed how can I get my workflows running is case management?

I also tried creating another workflow add associations to it but I am getting a "Stack trace TT commit..." something error. Thanks so much!


No costs associated to a posted timesheet

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Cost price for one of the user is not pulled through even after timesheets are approved and posted.

Checked her cost price in Projects>Setup>prices>costprice table and this employee does have the cost price.

I've also checked timesheets submitted by other users against the same project, they all have total cost amount in the voucher.

Just for this employee cost price is shown as 0 for all type of projects in hour transactions(Projects>Timesheets>All timesheets>Employee timesheet(posted)>Hour transactions>General tab>costprice/Total cost amount

Please advise

Functionality - Managers field under Organization

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Hi everyone,

I would like to ask about the Managers field under General Ledger > Setup > Organization (Business Unit, Department, etc.)

I want to know what is the use of the field Managers if we put value to it.  Currently, we left it blank.

Best regards,

Edmond

Email in batch is not working, only in one AOS

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I have two AOS, AOS1 and AOS2, I´m using the email batch for sending invoices to customers but when the user execute the process that send the emails in AOS1, the funcionality works fine, but when the user is working on AOS2 and execute the process to send the emails it does not working. 

I checked that IP for these AOS are added on the SMTP relay. Somebody could help me ?

Error : Power BI embeded is not enabled.

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Hi,

We have this cloud LIVE system created in mid Nov-2017 and it's on Platform Update 10.

I configured Power BI using below MS link successfully and also authorised power bi as per the documentation.

https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/analytics/configure-power-bi-integration

but i am facing below error when I go to  Workspaces -> CFO Overview.

Anyone faced this before?

We don't have any customized  tiles or reports. It's just we want to display what standard power BI shows in D365.

AX Retail POS Cashier Not Display on POS screen

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Hi everyone

Newly created Worker/Cashier not Showing on Retail POS Screen.

I am running MS Dynamics AX 2012 R3. All Module with POS.

I created a user in AD for POS and after that link it with AX

I gave rights to user on POS by linking address book, stores, and POS Permissions.

After that I ran jobs (1060Staff, 1070Channel configuration and 1090Register). But cashier not display on Retail POS Login Screen. I ran all 9999 job but still not cashier display on POS login screen.

Please give some solution for this.

?

Slabs in Benefits

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Hi All,

Is that possible in AX to configure benefits of worker in slabs like fuel 1000 Liters to Manager and Fuel 800 Liters to Assistant Manager, we have all benefits various with positions.

Regards,

SMA

How to do a successful data update from AX 2012 to D365 ?


How to change the WSDL port number

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Hi All,

My admin team helped us to capture my Dev AOS and recreated new 2 VMs using captured data. 

After that I have restored the blank DB, added admin user and all required steps. Now the AX services started and working fine. 

Since they created VM's with captured data, all AOS port numbers are same, I could change the TCP/IP ports of VMs but not WSDL port. 

 

Please suggest me how to change the WSDL port in server configuration.

Please let me know if you need any additional information to give suggestion. 

Thanks,

Nunna

Retail POS Customization Issue

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Trying to customize the Retail POS Receipt ,so add reference to printing project and build all 

Throwing this error :

Error : Cannot find the interop type that matches the embedded interop type 'Microsoft.Dynamics.Retail.Pos.Contracts.DataEntity.IRetailTransactionV6'.

Are you missing an assembly reference?

Give me any suggestion

Thanks in advance.

Management Reporter 365 Server Communication Error (On Premises)

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When I try to open any financial report or try to open Management Reporter it gives me the following error.

the version i'm using Dynamics 365 Finance and Operations 365 on premises.

anyone faced the same issue. please help.

Thank you,

Regards,

Zarar Mahmood

DIXF Service error when preview source file

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Hello All,

I am facing an error of DIXF service when I am using a standard entity to import customer.

The delailed error message is here below:

System.ServiceModel.CommunicationException: An error occurred while receiving the HTTP response to http://XXXX:7000/DMFService/DMFServiceHelper.svc. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down). See server logs for more details. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host

 

 

   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   --- End of inner exception stack trace ---

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

   --- End of inner exception stack trace ---

   at System.Net.HttpWebRequest.GetResponse()

   at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)

   --- End of inner exception stack trace ---

Server stack trace:

   at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)

   at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)

   at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)

   at System.ServiceModel.Channels.ClientReliableChannelBinder`1.RequestClientReliableChannelBinder`1.OnRequest(TRequestChannel channel, Message message, TimeSpan timeout, MaskingMode maskingMode)

   at System.ServiceModel.Channels.ClientReliableChannelBinder`1.Request(Message message, TimeSpan timeout, MaskingMode maskingMode)

   at System.ServiceModel.Channels.ClientReliableChannelBinder`1.Request(Message message, TimeSpan timeout)

   at System.ServiceModel.Security.SecuritySessionClientSettings`1.SecurityRequestSessionChannel.Request(Message message, TimeSpan timeout)

   at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)

   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:

   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

   at Microsoft.Dynamics.AX.Framework.Tools.DMF.ServiceProxy.DMFServiceReference.ServiceContract.ShowPreview(DMFEntity entity)

   at Microsoft.Dynamics.AX.Framework.Tools.DMF.ServiceProxy.DmfEntityProxy.<>c__DisplayClass7.<ShowPreview>b__6()

   at Microsoft.Dynamics.AX.Framework.Tools.DMF.ServiceProxy.DmfEntityProxy.DoWork[T](Func`1 work)

Bookings are Missing

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Hi All,

I created and booked two invoices against a particular purchase order. The system should create a booking against balance sheet inventory account and credit account, however this entry in the respective accounts is missing.

What could be the reason for this to happen? and how to correct the problem?

Thanks

Krishnaji Shukla

Unable to submit the workflow after Recall in ax 2012

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Hello!,

I am working in ax 2012.

I have a problem with purchase order and purchase requisition workflow which has been already canceled (Recall) but still, it shows action button and unable to submit it again. Please help me what is going wrong here. Please see the below screenshots for further reference.

And also I have certain workflow instances in which I want to find which company they belong too. I checked in workflowtrackingsttausTable the contextCompanyId is empty. Hence with the help of configuration number, I checked in WorkflowTable dataareaID was also empty. Is there any other way to find which company the workflow belongs to.

Thanks.

Wekey

How to update released product primary vendor and category from excel file?

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Hii,

I updated product primary vendor through DIXF with staging data of Item id, Product number and PrimaryVendorId columns in csv file.

It updated all the records, but later on I came to know that lot of other product information gone empty and it was on test.

I have excel file containing Item Id, product number and PrimaryVendorId.

How to update just one field (PrimaryVendorId) of a released product from excel file? and also the categories?

Is there some x++ code to do this job?

Thanks


Importing Inventory Adjustment through Data management

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Hi,

STEP 1: I have created one inventory adjustment record and exported using data management. I have used "Inventory adjustment headers" and "Inventory adjustment journal headers and lines" entities for this.

STEP 2: While trying to import it into other environment, am getting the following error,

Let me know if i have chosen the rite entity for this.

Regards,

Manivannan M

Country - Member of Customs Union

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In Organization administration - Global address book - Adressses - address setup per country there is a "Member of customs union" setting (when looking in DEMF).

How is this set/changed? and functionality using this?

NB: In Tax, there is setting for domestic/EU for foreign trade per country.

Thank you.

Prospect to cash integration (PowerApps, CDS, Dynamics 365 For Operations)

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Hello, everyone!

My question is next: is it possible to use properly prospect to cash integration on a platform update 11 with Dynamics 365 for Finance and Operations (July update 2017)?

I tried it, but projects I created in PowerApps, from scratch, contain errors. Also, some of the projects work properly.

I don't have the possibility to use the proper version of Dynamics 365 For Operations (like it is shown in article https://docs.microsoft.com/en-us/dynamics365/unified-operations/supply-chain/sales-marketing/prospect-to-cash).

Thank you!

Moving claims users between the AX enviroments

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Hello,

I have refreshed my UAT Ax instance with data and model from Production and wondering if there is a easy way of moving the claims users from production ASP authentication database to UAT. I am trying to avoid to creating claims users from scratch after each UAT refresh.

Many Thanks!

PO Lines number sequence error?!

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Hi, I just created a new legal entity in AX and attempting to create a new Purchase Order,

but upon adding a  PO line, an error occured.

  

in the number sequences setup there is no such reference for PO lines.

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