Hi,
I am trying to set due date alerts on certain fields without success. Changed based alerts appear to be working fine, but not due date alerts. One of the examples I'm working with is that I would like the ability to get an alert once an employment end date is soon to be due (say in 10 days). When the alert has been set up, I have tried both to set up the actual batch job "Due date alerts" and I've also tried to run due date alerts from the TutorialEventProcessor in the AOT but without success. I do get an alert that the actual batch job has been executed however.
Is anyone else experiencing the same issue or does anyone have any suggestions on how I can solve it? Any help is extremely appreciated!
Regards, Jonas