There is a report in AR -> Reports -> External -> Customer Account Statement
When I run this report as an Admin, for a specific customer, I get a report generated as expected. When I run it as one of our AR Manager users (who have been given Full Control over the entire AR security tree), I get "Report is empty".
Obviously, some kind of security access is missing for these users, but I have not been able to figure out what it is after searching for hours. Given that the report prompt actually displays, I know it isn't a security setting for the report itself, but must somehow be related to data which that report is trying to access. Setting Full Control and Cascade on the Account Statement security key does nothing to help.
Can anyone give me any pointers? How do I figure out where this security is breaking down?
Thanks!
- Matt