Hi There,
The following is resolution to an issue we stumbled upon recently. In case anyone were to come across a similar situation, the below could be useful.
Here's what one of our customers came across on AX 2012.
They took a backup of the AX database (AX version 6.0) on the production environment and wanted to restore this file onto the test environment. This should have been a straight forward task but for some strange reason, we were unable to restart the AOS service after restoring the backup.
To begin with, the event logs were not very helpful and intuitive. The only error message we received was a generic one listed below.
Faulting application name: Ax32Serv.exe, version: 6.0.947.280, time stamp: 0x4ec317b2
Faulting module name: Ax32Serv.exe, version: 6.0.947.280, time stamp: 0x4ec317b2
Exception code: 0xc0000005
Fault offset: 0x0000000000488754
Faulting process id: 0x5bc
Faulting application start time: 0x01cd5340c143b395
Faulting application path: C:\Program Files\Microsoft Dynamics AX\60\Server\MSDynamicsAXProd\Bin\Ax32Serv.exe
Faulting module path: C:\Program Files\Microsoft Dynamics AX\60\Server\MSDynamicsAXProd\Bin\Ax32Serv.exe
